Recruiting is expensive and time consuming, and when good people are leaving they’re taking a lot of knowledge with them — tacit knowledge that takes time to learn if it isn’t lost completely. It also takes a big toll on morale. Here’s how to keep the good people and keep folks smiling.
1. Growth and Wanting them to Succeed.
Show you care about moving their career forward within your walls. Let them travel to conferences and train on what they want to train on. If they feel you want them to succeed and aren’t looking to pen them in then you have a happy and devoted employee who will put forth great work.
2. Incentives and Rewards.
This doesn’t just have to be money. Sometimes it’s winning something symbolic. It can be something silly like the Flying Monkey award. Of course the Flying Monkey needs to be paired with fair compensation and good benefits, but it’s not something you can just throw money at. Make the culture one full of incentives and rewards, both quirky and professional. Be thoughtful about it.
3. Ideas over Titles.
Good ideas can come from anywhere. If people only listen to people with better titles then you’re losing a collaborative environment and people will start gaming the office instead of figuring out how to best serve your clients.
When you’re running an office, you have to pay close attention to your attrition rates. You might have learned this at business school. It’s a fancy business term, which means you have to take care of your people. It has to be a priority. Reward people and make them love coming to work. Keep making your office better than other offices.
NextGen is the brainchild of longtime telecom professionals with nearly 50 years of experience and millions of dollars in Telecom Recruiting Services. We focus on establishing long term relationships with our clients and candidates so we can recruit the best and the brightest in the telecom industry. This ‘quality over quantity’ approach is at the heart of everything we do and has resulted in successful job placements at Fortune 1000 firms worldwide.