Technical Software Support Engineer III

NextGen

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Are you looking for your next destination on your career path in IT? Look no further, this Technical Software Support Engineer III may be the next step toward the success you’re searching for!

What you will be doing as a Technical Software Support Engineer III:

  • Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers
  • Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion
  • Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources
  • Working on the network, and understanding how it works
  • Server to server communication
  • Working on application perspective and how they interconnect

What you will bring to the table as a Technical Software Support Engineer III:

  • Linux command line knowledge
  • Understand how APIs work
  • Server to server communication
  • Python scripting is useful
  • Automation opportunities
  • Containerized Kubernetes & Docker

What you didn’t know about us:

  • Competitive salary
  • Health, Dental and Vision Benefits
  • Short/Long Term Disability and Critical Care/Illness Protection
  • Life Insurance and Retirement Plans
  • Employee Assistance Program
  • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!

We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!

We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.

We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!

You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.

 

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